Factor analysis on service attributes of Canakkale municipality

Autor:	Gumus, Murat, Koleoglu, Nilay
Zdroj:	The TQM Magazine, 2002, Vol. 14, Issue 6, pp. 373-375.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/09544780210447483 Zobrazit plný text záznamu