Patient Satisfaction Studies : Methodology, Management and Consumer Evaluation
| Autor: | Batchelor, Claire, Owens, David J., Read, Martin, Bloor, Michael |
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| Zdroj: | International Journal of Health Care Quality Assurance, 1994, Vol. 7, Issue 7, pp. 22-30. |
| Databáze: | Emerald Insight |
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