Examining student satisfaction with higher education services : Using a new measurement tool
| Autor: | Gruber, Thorsten, Fuß, Stefan, Voss, Roediger, Gläser‐Zikuda, Michaela |
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| Přispěvatelé: | Hemsley‐Brown, Jane, Lowrie, Anthony |
| Zdroj: | International Journal of Public Sector Management, 2010, Vol. 23, Issue 2, pp. 105-123. |
| Databáze: | Emerald Insight |
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