The role of emotions in online consumer behavior: a comparison of search, experience, and credence services

Autor:	Mazaheri, Ebrahim, Richard, Marie‐Odile, Laroche, Michel
Zdroj:	Journal of Services Marketing, 2012, Vol. 26, Issue 7, pp. 535-550.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/08876041211266503 Zobrazit plný text záznamu