New directions for customer‐to‐customer interaction research

Autor:	Nicholls, Richard
Zdroj:	Journal of Services Marketing, 2010, Vol. 24, Issue 1, pp. 87-97.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/08876041011017916 Zobrazit plný text záznamu