Modeling consumer satisfaction and word‐of‐mouth: restaurant patronage in Korea

Autor: Babin, Barry J., Lee, Yong‐Ki, Kim, Eun‐Ju, Griffin, Mitch
Přispěvatelé: Laroche, Michel
Zdroj: Journal of Services Marketing, 2005, Vol. 19, Issue 3, pp. 133-139.
Databáze: Emerald Insight