Consumer evaluation and competitive advantage in retail financial services ‐ A research agenda

Autor:	Devlin, James F.
Zdroj:	European Journal of Marketing, 2001, Vol. 35, Issue 5/6, pp. 639-660.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/03090560110388141 Zobrazit plný text záznamu