An exploratory study of business excellence implementation in the United Arab Emirates (UAE) public sector : Management and employee perceptions

Autor:	McAdam, Rodney, Keogh, William, Ahmed El Tigani, Adil, Gardiner, Paul
Zdroj:	International Journal of Quality & Reliability Management, 2013, Vol. 30, Issue 4, pp. 426-445.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/02656711311308402 Zobrazit plný text záznamu