How organizational citizenship behavior mediates between internal marketing and service quality : The case of Iranian GAS company
| Autor: | SeyedJavadin, SeyedReza, Rayej, Hamzeh, Yazdani, Hamidreza, Estiri, Mehrdad, Aghamiri, Seyed Ali |
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| Zdroj: | International Journal of Quality & Reliability Management, 2012, Vol. 29, Issue 5, pp. 512-530. |
| Databáze: | Emerald Insight |
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