Autor:	Ab Wahid, Roslina, Corner, James, Tan, Peck‐Leong
Zdroj:	International Journal of Quality & Reliability Management, 2011, Vol. 28, Issue 7, pp. 735-757.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/02656711111150823 Zobrazit plný text záznamu