Differences between managers and line employees in a quality management environment

Autor:	Patti, Anthony L., Fok, Lillian Y., Hartman, Sandra J.
Zdroj:	International Journal of Quality & Reliability Management, 2004, Vol. 21, Issue 2, pp. 214-230.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/02656710410516998 Zobrazit plný text záznamu