Organisational self‐assessment options : A classification and a conceptual map for SMEs

Autor:	Biazzo, Stefano, Bernardi, Giovanni
Zdroj:	International Journal of Quality & Reliability Management, 2003, Vol. 20, Issue 8, pp. 881-900.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/02656710310493616 Zobrazit plný text záznamu