Human factors affecting the acceptance of total quality management

Autor:	Fok, Lillian Y., Hartman, Sandra J., Patti, Anthony L., Razek, Joseph R.
Zdroj:	International Journal of Quality & Reliability Management, 2000, Vol. 17, Issue 7, pp. 714-729.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/02656710010306148 Zobrazit plný text záznamu