Airlines’ plight: where has all the luggage gone?

Autor:	Zane, Chris K., Reyes, Pedro M.
Zdroj:	Management Research Review, 2010, Vol. 33, Issue 7, pp. 767-782.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/01409171011055834 Zobrazit plný text záznamu