The effects of physicians’ communication satisfaction and their perceptions of empowerment on their likelihood to recommend a hospital to their peers : A mixed method study

Autor:	Loughman, Thomas P., Snipes, Robin L., Pitts, Jennifer P.
Zdroj:	Management Research News, 2009, Vol. 32, Issue 4, pp. 354-370.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/01409170910944308 Zobrazit plný text záznamu