The moderating effect of the need for interaction with a service employee on purchase intention in chatbots
Autor: | Pereira, Tércio, Limberger, Dr. Pablo Flôres, Ardigó, Dr. Carlos Marcelo |
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Zdroj: | In Telematics and Informatics Reports 2021 1-4 |
Databáze: | ScienceDirect |
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