Linking performance appraisal fairness and performance feedback to bankers’ extra-role customer service behavior: A serial multiple mediation model

Autor: Karim, Dewan Niamul, Hossain, Md. Mosharref, Chowdhury, Suman Paul, Karim, Rashed Al, Rahman, Md. H Asibur, Rahman, Md. Siddikur
Zdroj: In Social Sciences & Humanities Open 2024 10
Databáze: ScienceDirect