Natural Language Processing Workflow for Customer Request Analysis in a Company

Autor: Smirnov, Alexander, Teslya, Nikolay, Shilov, Nikolay, Frank, Diethard, Weidig, Dirk, Minina, Elena, Evers, Kathrin
Zdroj: In IFAC PapersOnLine 2021 54(1):1206-1211
Databáze: ScienceDirect