Evaluating perceived value and expected value gaps based on patient experience during outpatient encounters: An empirical study in China

Autor: Liu, Sha, Hu, Yinhuan, Pfaff, Holger, Feng, Xiandong, Xie, Jinzhu, Zhang, Zemiao, Li, Dehe
Zdroj: In Heliyon 30 September 2024 10(18)
Databáze: ScienceDirect