After sales service: key settings for improving profitability and customer satisfaction
| Autor: | Rebelo, C.G.S., Pereira, M.T., Silva, J.F.G., Ferreira, L.P., Sá, J.C., Mota, A.M. |
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| Zdroj: | In Procedia Manufacturing 2021 55:463-470 |
| Databáze: | ScienceDirect |
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