The Assessment of Perceived Service Quality of Public Health Care Services in Romania Using the SERVQUAL Scale
Autor: | Purcărea, Victor Lorin a, ⁎, Gheorghe, Iuliana Raluca a, Petrescu, Consuela Mădălina b |
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Zdroj: | In Procedia Economics and Finance 2013 6:573-585 |
Databáze: | ScienceDirect |
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