Relationships between service quality and customer satisfaction in rail freight transportation: A structural equation modeling approach

Autor: Muni, Md Sabbir Hossain, Khan, Md Moshiur Rahman, Zafri, Niaz Mahmud, Chowdhury, Mohammed Mojahid Hossain
Zdroj: In Journal of Rail Transport Planning & Management December 2024 32
Databáze: ScienceDirect