Trust and Loyalty in Building the Brand Relationship with the Customer: Empirical Analysis in a Retail Chain in Northern Brazil

Autor: Cardoso, António, Gabriel, Marx, Figueiredo, Jorge, Oliveira, Isabel, Rêgo, Reiville, Silva, Rui *, Oliveira, Márcio, Meirinhos, Galvão
Zdroj: In Journal of Open Innovation: Technology, Market, and Complexity September 2022 8(3)
Databáze: ScienceDirect