Flexible stage-based process performance mining for customer journey analysis
Autor: | Wacana Putra, A. Aris, Ichwan, Muhammad, Yahya, Bernardo Nugroho, Singgih, Ivan Kristianto |
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Zdroj: | In Procedia Computer Science 2022 197:759-767 |
Databáze: | ScienceDirect |
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