Mapping of the Scientific Production on the ITIL Application Published in the National and International Literature

Autor: Barros, Marta Duarte de, Salles, Carlos Alberto Leite, Gomes, Carlos Francisco Simões, Silva, Rafaela Alexandre da, Costa, Helder Gomes
Zdroj: In Procedia Computer Science 2015 55:102-111
Databáze: ScienceDirect