Customer Experience Management to Leverage Customer Loyalty in the Automotive Industry
| Autor: | Scherpen, F., Draghici, A., Niemann, J. |
|---|---|
| Zdroj: | In Procedia - Social and Behavioral Sciences 2018 238:374-380 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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| Autor: | Scherpen, F., Draghici, A., Niemann, J. |
|---|---|
| Zdroj: | In Procedia - Social and Behavioral Sciences 2018 238:374-380 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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