The Application of Integration of Kano's Model, AHP Technique and QFD Matrix in Prioritizing the Bank's Substructions
| Autor: | Pakizehkar, Hosna, Sadrabadi, Mohammad Mirmohammadi, Mehrjardi, Rasool Zare, Eshaghieh, Amir Ehsan |
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| Zdroj: | In Procedia - Social and Behavioral Sciences 12 September 2016 230:159-166 |
| Databáze: | ScienceDirect |
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