Service Quality and Previous Experience as a Moderator in Determining Tourists’ Satisfaction with Rural Tourism Destinations in Malaysia: A Partial Least Squares Approach

Autor: Rajaratnam, Sushila Devi, Munikrishnan, Uma Thevi, Sharif, Saeed Pahlevan, Nair, Vikneswaran
Zdroj: In Procedia - Social and Behavioral Sciences 20 August 2014 144:203-211
Databáze: ScienceDirect