Information Technology (IT) as An Improvement Tool For Customer Relationship Management (CRM)
| Autor: | Bahrami, Mahdi, Ghorbani, Mazaher, Arabzad, S. Mohammad |
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| Zdroj: | In Procedia - Social and Behavioral Sciences 2012 41:59-64 |
| Databáze: | ScienceDirect |
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