Hybrid modeling methodology for integrating customers’ behaviors into system simulation to improve service operations management
Autor: | Tian, Ying, Zhao, Ming, Liu, Ming, Liao, Yajing, Huang, Chong, Hu, Mingyao |
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Zdroj: | In Simulation Modelling Practice and Theory February 2022 115 |
Databáze: | ScienceDirect |
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