Competing scales for measuring perceived quality in the electronic retail industry: A comparison between E-S-Qual and E-TailQ
| Autor: | Lopes, Evandro Luiz, de Lamônica Freire, Otávio Bandeira, Herrero Lopes, Eliane |
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| Zdroj: | In Electronic Commerce Research and Applications March-April 2019 34 |
| Databáze: | ScienceDirect |
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