Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility
| Autor: | Choi, Wook-Hee, Oh, Se‐Hyung, Kim, Kihyon, Hur, Won Moo |
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| Zdroj: | In Journal of Hospitality and Tourism Management September 2023 56:420-430 |
| Databáze: | ScienceDirect |
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Full Text from ScienceDirect