Understanding the role of emotional intelligence and work status in service sabotage: Developing and testing a three-way interaction model
| Autor: | Tao, Chen-Wei (Willie), Jang, Jichul, Kwon, Junehee |
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| Zdroj: | In Journal of Hospitality and Tourism Management December 2019 41:51-59 |
| Databáze: | ScienceDirect |
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