The effects of service convenience and perceived quality on perceived value, satisfaction and loyalty in low-cost fitness centers

Autor: García-Fernández, Jerónimo, Gálvez-Ruíz, Pablo, Fernández-Gavira, Jesús, Vélez-Colón, Luisa, Pitts, Brenda, Bernal-García, Ainara
Zdroj: In Sport Management Review June 2018 21(3):250-262
Databáze: ScienceDirect