Using Speech Acts to Elicit Positive Emotions for Complainants on Social Media
| Autor: | Argyris, Young Anna, Monu, Kafui, Kim, Yongsuk, Zhou, Yilu, Wang, Zuhui, Yin, Zhaozheng |
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| Zdroj: | In Journal of Interactive Marketing August 2021 55:67-80 |
| Databáze: | ScienceDirect |
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