Identifying Medical Center Units with Disproportionate Shares of Patient Complaints
| Autor: | Pichert, James W., Federspiel, Charles F., Hickson, Gerald B., Miller, Cynthia S., Gauld-Jaeger, Jean, Gray, Clinton L. |
|---|---|
| Zdroj: | In The Joint Commission Journal on Quality Improvement June 1999 25(6):288-299 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
|