Understanding Patient willingness to Recommend and Return: A Strategy for Prioritizing Improvement Opportunities
| Autor: | Burroughs, Thomas E., Davies, Allyson Ross, Cira, Jane C., Dunagan, William Claiborne |
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| Zdroj: | In The Joint Commission Journal on Quality Improvement June 1999 25(6):271-287 |
| Databáze: | ScienceDirect |
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