Use of Consumer Ratings for Quality Improvement in Behavioral Health Insurance Plans

Autor: Shaul, James A., Eisen, Susan V., Stringfellow, Vickie L., Clarridge, Brian R., Hermann, Richard C., Nelson, Deborah, Anderson, Eric, Kubrin, Alan I., Leff, H. Stephen, Cleary, Paul D.
Zdroj: In The Joint Commission Journal on Quality Improvement April 2001 27(4):216-229
Databáze: ScienceDirect