Using machine learning to develop customer insights from user-generated content

Autor: Mustak, Mekhail, Hallikainen, Heli, Laukkanen, Tommi, Plé, Loïc, Hollebeek, Linda D., Aleem, Majid
Zdroj: In Journal of Retailing and Consumer Services November 2024 81
Databáze: ScienceDirect