How do customers react to preferential treatment? An affective events theory and time-lagged survey
| Autor: | Ul Ain, Qurat, Lim, Weng Marc, Rasool, Shahid, Zeshan, Muhammad |
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| Zdroj: | In Journal of Retailing and Consumer Services September 2024 80 |
| Databáze: | ScienceDirect |
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Full Text from ScienceDirect