A quality function deployment framework for service strategy planning
| Autor: | Kamvysi, Konstantina, Andronikidis, Andreas, Georgiou, Andreas C., Gotzamani, Katerina |
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| Zdroj: | In Journal of Retailing and Consumer Services July 2023 73 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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Full Text from ScienceDirect