The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
| Autor: | Prentice, Catherine, Dominique-Ferreira, Sergio, Ferreira, Andreia, Wang, Xuequn (Alex) |
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| Zdroj: | In Journal of Retailing and Consumer Services January 2022 64 |
| Databáze: | ScienceDirect |
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Full Text from ScienceDirect