Bridging the valuescape with digital technology: A mixed methods study on customers’ value creation process in the physical retail space

Autor: Nöjd, Sture, Trischler, Jessica Westman, Otterbring, Tobias, Andersson, Pernille K., Wästlund, Erik
Zdroj: In Journal of Retailing and Consumer Services September 2020 56
Databáze: ScienceDirect