Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
| Autor: | Tesfom, Goitom, Birch, Nancy J., Culver, Jeffrey N. |
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| Zdroj: | In Journal of Retailing and Consumer Services November 2016 33:154-163 |
| Databáze: | ScienceDirect |
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Full Text from ScienceDirect