Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market
| Autor: | Demirci Orel, Fatma, Kara, Ali |
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| Zdroj: | In Journal of Retailing and Consumer Services March 2014 21(2):118-129 |
| Databáze: | ScienceDirect |
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Full Text from ScienceDirect