Distinguishing the effects of B2B information quality, system quality, and service outcome quality on trust and distrust
Autor: | McKnight, D. Harrison, Lankton, Nancy K., Nicolaou, Andreas, Price, Jean |
---|---|
Zdroj: | In Journal of Strategic Information Systems June 2017 26(2):118-141 |
Databáze: | ScienceDirect |
Externí odkaz: |