Unusual customer response identification and visualization based on text mining and anomaly detection
Autor: | Seo, Seungwan, Seo, Deokseong, Jang, Myeongjun, Jeong, Jaeyun, Kang, Pilsung |
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Zdroj: | In Expert Systems With Applications 15 April 2020 144 |
Databáze: | ScienceDirect |
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