Predicting service request in support centers based on nonlinear dynamics, ARMA modeling and neural networks
| Autor: | Balaguer, Emili, Palomares, Alberto, Soria, Emilio, Martín-Guerrero, Jose David |
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| Zdroj: | In Expert Systems With Applications 2008 34(1):665-672 |
| Databáze: | ScienceDirect |
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