Automatic update strategy for real-time discovery of hidden customer intents in chatbot systems

Autor: Rebelo, Hugo D. a, ⁎, de Oliveira, Lucas A.F. b, Almeida, Gustavo M. c, Sotomayor, César A.M. a, Magalhães, Vivian S.N. d, Rochocz, Geraldo L. a
Zdroj: In Knowledge-Based Systems 11 May 2022 243
Databáze: ScienceDirect