UNDERSTANDING THE SATISFACTION PROCESS FOR NEW ASSURANCE SERVICES: THE ROLE OF ATTITUDES, EXPECTATIONS, DISCONFIRMATION AND PERFORMANCE
| Autor: | Burke, Kimberly Gladden, Kovar, Stacy E, Prenshaw, Penelope J |
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| Zdroj: | In Advances in Accounting, incorporating Advances in International Accounting 2003 20:43-75 |
| Databáze: | ScienceDirect |
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Full Text from ScienceDirect